Head of warehouse - Oran

Job summary

Manage Operations on the warehouses on a day-to-day basis to deliver customized solution, improvements in service and cost performance. Ensure the operations at the warehouses are completed on time, within budget and to specified quality criteria.

Responsibilities

• Customer
• External Customers
• Inbound and outbound control for all inventory on hand.
• Deliver on time and within cost upon agreed tolerances.
• Continually seek opportunities to increase customer satisfaction and deepen client relationships.

Internal

• IWS Department
• Establish and update plans with actuals and forecasts.
• Constant improvement and optimization of production means.

Stakeholder

• External
• Reports to respective stakeholders.
• Escalate decisions and unresolved issues.
• Definition, implementation, and enforcement of service in cooperation with product management in Head Office.

Process

• Sales Support
• Responsible for all sales development within the division.
• Establish guidelines applicable to the contract.
• Analyze market developments.

Administration Support

• Analyze costs and cost structure of the product at the country level and derive improvement measures.
• Manage all procedures and processes for the warehouse to ensure maximum quality in business.
• Manage manpower and supervisors.
• Supervise ongoing activities for the warehouse.
• Assist in accounts receivable collection.
• Target new customers to join the business.
• Manage all major accounts and supervise existing and targeted accounts.
• Generate reports for higher management.
• Define and analyze financial situations (P&L) for all accounts.
• Manage the costing budget for the IIS department.
• Define generic tariffs to charge customers and the percentage of flexibility in negotiation.
• Approve and investigate all inventory reports and results.
• Solve problems facing warehouses and customers.

Quality & Improvement

• Ensure quality is achieved as planned.
• Enable quality assurance and quality control as appropriate for staff of the Project Department.
• Ensure the availability of resources essential to establish, implement, maintain, and improve the OH&S management system in accordance with OHSAS standards.

People Management

• Direct, motivate, and manage the team.
• Inspire coworkers to attain goals and pursue excellence.
• Identify opportunities for improvement and make constructive suggestions for change.
• Interview and select team members.
• Develop and oversee the performance of team members.

وصف الوظيفة