- Execute customer orders by processing and coordinating closely among the operations departments for order processing and delivery flow to ensure excellent and efficient customer service.
- Perform invoicing of Customers' orders accurately and efficiently and respect local laws and Jotun procedures.
- Coordinate the activities within the Customer Service Department, assuring that the Customer orders are processed promptly and efficiently, promoting lean solutions and best practices.
- Handle customer complaints effectively by quickly understanding the issue and coming up with sound solutions to increase customer satisfaction.
- Verify, enter, and review system prices accurately with the customer's purchase orders and sales orders.
- Communicate with sales and customers to verify all details are correct and clear up any missing information or inconsistencies on orders.
- Monitor daily follow-up of orders and change dates if applicable to achieve correct backlog and OTIF.
- Handle approved Sales Returns with appropriate charge information and create credit notes when required.
- Ensure all exception and promotion customer pricing follows Jotun's guidelines.
- Ensure information on orders is accurate to facilitate invoice processing.
- Resolve invoice inquiries and discrepancies from customers or partners.
- Relevant University Diploma.
- Minimum of 3 years' experience in customer service.
- Very good command in English spoken and written.
- Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
- Acts on own initiative, makes things happen and accepts responsibility for the results.
- Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
- Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgements.
- Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
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Emerson Algiers, الجزائر Paid WorkBusiness Administrator and Sales Coordinator · Business Administrator and Sales Coordinator reporting to the Area Director of French Speaking Africa, located in Algeria office. · In This Role, Your responsibilities will Be: · Responsible for collaborating with customers – both in ...
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Market Access Director NA
منذ أسبوع
AbbVie Algiers, الجزائر Paid WorkCompany Description · AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas ...
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Center of Excellence Leader
منذ يومين
GE Vernova Algiers, الجزائر Paid WorkJob Description Summary · The Center of Excellence Leader (CoE) Leader will be responsible for PT Digital Offering Centre of Excellence –Digital CoE; The selected candidate will be responsible for the end to end process of setting up the CoE, accountable for the P&L of the Center ...
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Logistics Specialist
منذ يومين
Azadea Group Algiers, الجزائر Paid WorkLogistics Specialist ( · Job Number: LOG · Description · Ensure efficient service to the business by setting work objectives and schedules for specific Logistics operations and/or processes · Follow up, internally, with the local logistics teams on internal shipments and, exter ...
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IT-Coordinator
منذ يومين
Marriott Algiers, الجزائر Paid WorkJob Number · Job Category Information Technology · Location Algiers Marriott Hotel Bab Ezzouar, Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria, Algeria · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION ...
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Cash and Trade Operations Manager
منذ يومين
Citigroup Algiers, الجزائر Paid WorkThe Cash and Trade Operations Manager is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth d ...
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Finance Manager
منذ يومين
IQVIA Algiers, الجزائر Paid WorkDetailed job responsibilities · Responsible for accurate accounting and allocation cost. · Responsible for ensuring accurate and timely reporting of Algeria Revenue and EBITDA Actuals and Forecast financials on monthly basis. · Ensure analysis of Risks/Opportunities to EBITDA F ...
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Massage Therapist
منذ يومين
Marriott Algiers, الجزائر Paid WorkJob Number · Job Category Spa · Location Algiers Marriott Hotel Bab Ezzouar, Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria, Algeria · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Provide m ...
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Business Analyst
منذ أسبوع
bioMerieux SA Career Site - MULTI-LINGUAL Alger, الجزائرbioMérieux Algérie EURL · Business Analyst - North Africa · Our Africa Region is looking for a Business Analyst North Africa that will be based in Algeria. He/She will coordinate and provide all the supportive activities which include but not only limited to marketing data collec ...
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Supervisor-Restaurant
منذ يومين
Marriott Algiers, الجزائر Paid WorkJob Number · Job Category Food and Beverage & Culinary · Location Algiers Marriott Hotel Bab Ezzouar, Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria, Algeria · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POS ...
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Server
منذ يومين
Marriott Algiers, الجزائر Paid WorkJob Number · Job Category Food and Beverage & Culinary · Location Algiers Marriott Hotel Bab Ezzouar, Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria, Algeria · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POS ...
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Business Analyst
منذ يوم
bioMerieux SA Career Site - MULTI-LINGUAL Alger, الجزائرA world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety. · Our teams working across our digital transformation and ...
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Electrician
منذ 4 أيام
Marriott International Algiers, الجزائر دوام كاملJob Number · Job Category Engineering & Facilities · Location Algiers Marriott Hotel Bab Ezzouar, Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria, Algeria VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Managem ...
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Lead Sales Specialist
منذ أسبوع
GE Healthcare Algiers, الجزائر Paid WorkJob Description Summary · As a Lead Sales Specialist you'll be responsible for activities and processes that help the sales organization achieve business objectives · Operates with some autonomy but are typically subject to standard sales practices and procedures. The role is sub ...
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Area Business Manager Industry North Africa
منذ 3 أيام
bioMerieux SA Career Site - MULTI-LINGUAL Alger, الجزائرA world leader in the field of in vitro diagnostics for 60 years, bioMérieux provides diagnostic solutions intended for clinical and industrial applications, which determine the origin of a disease or a contamination to improve the health of patients and insure consumer safety. · ...
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Area Business Manager Industry North Africa
منذ 3 أيام
bioMerieux SA Career Site - MULTI-LINGUAL Alger, الجزائرbioMérieux Algérie EURL · Area Business Manager Industry North Africa · Our subsidiary in Algeria is looking for a North Africa Area Business Manager for our Industry Applications Business Unit which provides the agri-food, pharmaceutical and cosmetic industries with microbiology ...
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Multi Property Director of Food
منذ يومين
Marriott Algiers, الجزائر Paid WorkJob Number · Job Category Food and Beverage & Culinary · Location Algiers Marriott Hotel Bab Ezzouar, Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria, Algeria · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUM ...
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Sous Chef
منذ يومين
Marriott Algiers, الجزائر Paid WorkJob Number · Job Category Food and Beverage & Culinary · Location Algiers Marriott Hotel Bab Ezzouar, Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria, Algeria · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUM ...
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finance manager algeria
منذ يوم
JT International S.A. Algiers, الجزائرWe are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We belie ...
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Multi Property Manager Human Resources
منذ يومين
Marriott Algiers, الجزائر Paid WorkJob Number · Job Category Human Resources · Location Algiers Marriott Hotel Bab Ezzouar, Trust Complex Buildings, Nouveau Quartier des Affaires, Algiers, Algeria, Algeria · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUMMARY · As a m ...
Customer Service Coordinator - Algérie, الجزائر - TECHNOVER SPA
وصف
:Job PostingJotun's story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Algerie, established in 2011, is one of the key markets within the MEIA region. With a production facility Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 80 employees, we aim to further strengthen Jotun's position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.JOB DESCRIPTIONProvide excellent customer service to internal and external customers by liaising with customers, processing and monitoring orders, invoices, credits and complaints to ensure accurate and efficient working procedures and high level of customer satisfaction.This position is located in Algiers.
Mission :